Policies
Refund & Cancellation Policy
Last updated: July 2026
At BridgeCoreX, we value client satisfaction. This policy outlines the terms under which refunds or cancellations may be processed for our Travel, IT, and Digital Marketing services.
Travel Services
- Cancellations made 15 or more days before the travel date are eligible for a full refund minus processing fees.
- Cancellations made 7 to 14 days before departure are eligible for a 50% refund.
- Cancellations made less than 7 days before departure are non-refundable.
- Airline, hotel, and visa fees are subject to the respective provider cancellation policies and may not be refundable.
IT Services
- If a project has not begun, a full refund will be issued upon written request.
- Once development work has started, refunds are prorated based on work completed.
- Hosting and domain fees, once activated, are non-refundable.
- Maintenance and support subscriptions can be cancelled with 30 days written notice.
Digital Marketing Services
- Monthly retainer services can be cancelled with 15 days notice before the next billing cycle.
- Ad spend paid directly to platforms (Google, Meta) is non-refundable.
- Setup fees and one-time campaign charges are non-refundable once work has been delivered.
How to Request a Refund
Send your refund request to support@bridgecorex.com with your order details. Approved refunds will be processed within 7-10 business days to the original payment method.